Privacy Policy

References in this Privacy Policy Statement to “we”, “us” and “NEOSOURCE” are to NEOSOURCE. At NEOSOURCE we are committed to maintaining your privacy. Our Privacy Policy Statement is given below. If we make changes to this Policy, we will notify you by updating this Statement on our website.

What information do we collect?

We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign-ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it futher through online surveys and other requests.

What will the data be used for?

Your data will enable us, and our processors, to fulfill your order, notify you about important functionality changes and for statistical or survey purposes to improve this Website and our services to you. We may also send you from time to time (by email or post) information about products and details of promotions and special offers from NEOSOURCE. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

  • All email messages and email newsletters will contain information on how you can unsubscribe; or
  • Send an email to our customer services division at writing “unsubscribe” in the subject heading; or
  • Write to us at: Customer Service, NEOSOURCE Inc., 103-251 Saulteaux Crescent, Winnipeg, MB R3J 3C7

What information do we share with others?

We may contract with other companies to provide certain services, including credit card processing (Moneris), shipping, email distribution, and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than NEOSOURCE. We will NOT pass your information on to any other third parties for marketing purposes.

Links to third-party sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.